Frequently Asked Questions

Excellerate Education Solutions Inc. is a global EdTech company providing a complete ecosystem for modern education — including the ExcelSIS360 ERP platform, an AI-powered EdTech learning platform, back-office support services, digital marketing, instructor outsourcing, and curriculum design for schools, colleges, coaching centers, and corporate training organizations worldwide.

Excellerate has two offices: the Global Headquarters in East Dundee, Illinois, USA (1040 Dundee Ave, Suite #202, East Dundee, IL 60118), and the APAC Headquarters in Hyderabad, Telangana, India (5th Floor, Flat No. 502, Aakash Ganga Apartment, Khairtabad, Hyderabad 500084).

Excellerate serves educational institutions of all sizes — K-12 schools, colleges and universities, coaching and tutoring centers, vocational training institutes, and corporate training organizations. Our platforms and services are designed to scale from single-branch coaching centers to large multi-campus institutions globally.

Excellerate Education Solutions was founded in 2008. With over 16 years of experience in the EdTech industry, we have served 200+ institutions across multiple countries and continue to grow our global footprint.

You can reach us by email at info@excellerate-edu.com, by phone at +1-844-GETXLR8 (USA) or +91 81067 07192 (India), or through our contact page. Our US office is open Mon–Fri, 9:00 AM–5:00 PM CT. Our India office is open Mon–Fri, 9:00 AM–6:00 PM IST.

Yes. You can book a free demo and our team will walk you through the full platform, understand your institution's specific needs, and help configure the system so you can go live quickly — typically within days, not months.

The Excellerate EdTech Platform is an all-in-one online education management system for schools, coaching centers, and education institutions. It covers live classes, online exams, admissions, parent communication, staff management, and finances — all accessible from web and mobile apps on Android, iOS, and all modern browsers.

Yes. Students can join live-streamed classes directly from the Android or iOS app. Sessions are also automatically recorded and archived so students who miss a class can catch up at their own pace.

Parents get a dedicated app to track their child's grades, attendance, homework, and class schedules in real time. They can also communicate directly with teachers, receive notices, view fee invoices, and submit feedback surveys to the school administration.

Teachers create timed assessments with multiple question types — MCQ, fill-in-the-blank, descriptive, and more. Exams are auto-graded where applicable, results are published instantly, and detailed performance analytics are available for students, teachers, and administrators.

Yes. The LMS and collaboration tools are tightly integrated with Google Workspace — enabling Google Classroom, Drive file sharing, Meet for video sessions, and Docs for collaborative assignments, all from within the platform without switching apps.

Excellerators is a self-paced learning platform within the Excellerate ecosystem. It offers structured modules for entrance exam preparation (JEE, NEET, CAT, CLAT), advanced certificate programs in AI and data science, weekly guest lectures, and peer learning cohorts — for students who want to go beyond the classroom syllabus.

ExcelSIS360 is an AI/ML-powered Education ERP platform that combines ERP, CRM, LMS, Marketing, Accounting, and Workflow automation in one unified dashboard. It covers admissions, parent connect, HR and staff management, classroom management, accounting, document storage, transportation, and 24/7 support. Over 200 institutions use ExcelSIS360, reporting a 60% reduction in admin workload and a 40% average enrollment increase.

Absolutely. ExcelSIS360 is modular and scales from small single-branch coaching centers to large multi-campus institutions. You can start with core modules and expand as your institution grows, without disrupting operations.

Yes. The integrated accounting module handles term-based and class-based invoicing, online payment tracking, GST compliance, P&L statements, automated payment reminders, and cash flow reports — all from a single intuitive dashboard with no separate accounting software needed.

Excellerate provides comprehensive back-office support for educational institutions — including administrative operations, student record management, HR processing, finance support, compliance documentation, and operational workflow management. Our dedicated support teams work as an extension of your institution's staff.

Yes. Excellerate offers digital marketing services tailored for educational institutions — including multi-channel campaign management, WhatsApp and email automation, lead source tracking, SEO, social media marketing, and ROI reporting. Our marketing solutions are tightly integrated with the ExcelSIS360 CRM for end-to-end admissions funnel visibility.

Excellerate's instructor outsourcing service connects educational institutions with qualified subject-matter experts and instructors. Whether you need full-time instructors, part-time specialists, or guest lecturers for specific courses, we handle recruitment, vetting, and onboarding so your institution can focus on learning outcomes.